All enquiries are quoted by email to provide you with a written record of the supplied quotation, which remains valid for 30 days. Since everything we produce is bespoke, please inform us if any adjustments or amendments are necessary, and we will ensure the specification aligns precisely with your requirements.

Please be aware that the quantity required significantly impacts the final cost. It’s important not to assume that halving the quantity will result in halving the final cost. Please always request a new quote from us to avoid any confusion.


All of our products and services are subject to Value Added Tax (VAT). The specific VAT rate applied varies depending on the nature of the product or service and its intended use. Typically, VAT is charged at a rate of 20%, and this tax is added on top of the prices we quote. Our initial price quotes are always exclusive of VAT.

Some products and services are eligible for a VAT rate of 0%. For a detailed explanation of the VAT rates and a list of commonly exempt items, for a full explanation please click here. For a listing of the more common items click here.

Payment Methods

We accept payment by:-

  • Visa
  • Mastercard
  • Switch
  • Maestro
  • Direct bank transfer


Credit Account

To apply for a credit account, please contact us at accounts@sm1print.co.uk. A trading history must be established, and the relevant forms and checks must have been completed. Government departments and the public can also reach out to accounts@sm1print.co.uk for separate details.


For your convenience, we maintain an archive of all artwork used, with retention durations that may vary. If you ever need a reprint, please provide us with the quote, job, or invoice number, and we’ll handle the rest. Alternatively, if you’d like to use a previous order as a starting point for your next project, please inform us of the reference number and any modifications you require. We’ll promptly initiate production.

If you prefer that we do not retain your artwork, rest assured that we will remove and securely destroy all elements from our system.